TERMS & CONDITIONS
EXPIRATION OF SERVICE
We fully reserve the right to expire any prepaid and unused professional time and services that remain on your account if such has not been used within a year of the original purchase date. Such unused professional time and services will thusly expire and shall not be usable or refundable upon expiration. We shall have no duty to notify you of our decision to expire the unused professional time or services or any pending expiration.
SOME RULES THAT CANNOT BE INFRINGED BY MEMBERS OR USERS INCLUDE:
GENERAL SITE RULES CLIENTS, SITE MEMBERS, AND VISITORS MAY NOT:
- Infringe the law of any jurisdiction while visiting our site or using any service or tool that we provided.
- Cyber-stalk or harass any user.
- Conduct any activity that is detrimental or harmful to our site as exclusively determined by us.
- Post any information or content that is indecent, defamatory, obscene, hateful, blasphemous or intolerant in nature or in violation of the laws of any jurisdiction.
- Upload any material that is harmful to our user's computers or objectionable/abhorrent to our community as a whole.
- Evasively and dishonestly represent yourself as another person or as a representative of a business or entity that you do not in reality represent.
Wrongly and inaccurately represent your professional or business credentials or professional background. In your jurisdiction you must be of adult age to use this site or to become a client of this site. In any event, no member or user may be under the age of 18 years of age. Parents or guardians of minors may enrol as a member on behalf of their minor wards/ children but are solely accountable for the direct supervision of their wards/ children while their minors visit the site or use any of the services/tools that the site provides. We may post policies, rules, or guidelines. Upon the posting of such materials from time to time, they immediately become incorporated by reference into this Agreement as if fully set forth herein.
SUBMISSION OF PLAN ORDERS, SERVICE PLANS
You may order most of the Services by submitting Plan Orders through the pcsupremo.com portal or by calling our Customer Support Department. At time of receiving of an email from us on the email address which you have mentioned on it as a part of the Registration process for the services. We are not responsible for interrupted Services in connection with any Order that it has not accepted.
RIGHT TO REFUSE OR TERMINATE SERVICE
We are here to reserve the right to refuse, terminate, or suspend service to any user for any reason without any prior notice. Typically, we will suspend, terminate or refuse service if we determine that a user is using our services in an improper or illegal manner, violating the rights of privacy or publicity, violating the civil rights of others, conducting actions that defame a third party or entity, are publishing "hate" or intolerant material, or are threatening or harassing others.
SERVICE PLANS AND RELATED INFORMATION
All the service plans are to be mentioned in this site to be modified or to be cancelled at any time with no any prior notice. PC Supremo or Indyserve Technologies Ltd reserves the right to cancel service at any time with no any prior notice, for any reason. "Charge-backs" or cancelling of any fees or service charges paid for through your credit card.
At PC Supremo, we respect the trust you place in us and thus it’s our responsibility to protect your Privacy. ? Information Collected ? PC Supremo record your Phone Email ID & Name in our Database for future reference and support ? Information Privacy ? Your Information is Safe with us and not used for any marketing purpose neither distributed to any third party. ? Information Removal / Update Request ? You can always request your information removal or update request on firstname.lastname@example.org
If PS Supremo is not able to resolve the issue or you are not satisfied with the product, we can issue full or partial refund within 15 Days of the purchase, we will refund full payment made by the customer. If PC Supremo resolves one or more issues, the charges for the Subscription Service will not be refundable in any case. Notwithstanding this PC Supremo may, at its sole discretion and on a case to case basis, agree to a refund of charges after deducting fees for servicing the Customer. In case you are not satisfied with the service and we have not been able to resolve even the issue that month you are entitled to a full refund no questions asked. In case we're not able to fix even one of your issues your complete amount would be refunded. In case we're able to fix even one issue you're not entitled for a complete refund. We would deduct a minimum of (£50 or 50% of the total charged amount, whichever is higher) x number of cases resolved by us, and refund back the rest amount.?All fees are inclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, if levied in your country. We don’t store credit card information for any customer and we would not do any charging without your explicit consent. You can move from a monthly/annual plan to an incident based plan, and we would be able to accommodate your amount for any such move at the terms and conditions suggested to you by your account manager at that time.
RIGHT TO REFUSE, SUSPEND OR TERMINATE SERVICE
We reserve the right to refuse, terminate, or suspend service to any user for any reason we deem, in our sole discretion, to do so, without any prior notice. Typically, we will suspend, terminate or refuse service if we determine that a user is using our a product in an improper or illegal manner, providing indecent or obscene content, violating the rights of privacy or publicity, violating the civil rights of others, conducting actions that defame a third party or entity, are publishing "hate" or intolerant material, or are threatening or harassing others. However, we may also suspend, refuse, or terminate service for any reason that we, in our sole discretion, consider appropriate to do so.
PC Supremo is always there to help you in different ways. We appreciate that before filing any issue directly from bank, kindly give us a call or email to make the final settlement on mutual understanding.
Our professional services and products are delivered on the same day via phone or mail support. If you have purchased any physical product from our website (https://www.pcsupremo.com) then it will be delivered to you within 4 to 5 business days. You can also track your order from the order number provided in the confirmation email sent to your email address, or you can call our customer service department number.